Privacy Policy

What Personal Information About Customers Does Howmarkets Express Collect?

We collect your personal information to provide and continually improve our products and services
Here are the types of personal information we collect:

  1. Information You Give Us:We receive and store any information you provide in relation to Howmarkets Express Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Howmarkets Express Services. See examples of what we collect:

    • contact details (such as your name, postal addresses, phone numbers and email addresses),
    • demographic information (such as your date of birth, age or age range and gender),
    • online registration information (such as your password and other authentication information),
    • payment information (such as your credit card information and billing address),
    • information provided as part of online questionnaires (such as responses to any customer satisfaction surveys or market research),
    • competition entries/submissions, and
    • in certain cases your marketing preferences.
  2. Automatic Information:We automatically collect and store certain types of information regarding your use of Howmarkets Express including information about your searches, views, downloads, and purchases.
  3. Information from Other Sources:We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.

These types of personal data may relate to your device (such as your PC, tablet or other mobile device), your use of our websites and apps (as well as certain third-party websites with whom we have partnered), and/or your personal preferences, interests, or geographic location. Examples of these types of information include:

  • name and age (or predicted age range),
  • information about your device, operating system, browser, and IP address,
  • unique identifiers associated with your device,
  • details of web pages that you have visited,
  • which products you have looked at online (including information about products you have searched for or viewed, purchased, or added to an online shopping basket),
  • how long you spend on certain areas of a website or app together with the date and time of your visit/usage

For What Purposes Does Howmarkets Express Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

  • Purchase and delivery of products and services.We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
  • Provide, troubleshoot, and improve Howmarkets Express Services.We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Howmarkets Express Services.
  • Recommendations and personalization.We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Howmarkets Express Services.
  • Provide voice, image, and camera services.When you use our voice, image, and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
  • Comply with legal obligations.In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers information regarding place of establishment and bank account information for identity verification and other purposes.
  • Communicate with you.We use your personal information to communicate with you in relation to Howmarkets Express Services via different channels (e.g., by phone, email, chat).
  • We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
  • Fraud Prevention and Credit Risks.We use personal information to prevent and detect fraud and abuse to protect the security of our customers, Howmarkets Express, and others. We may also use scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve Howmarkets Express Services, we use cookies and other identifiers. For more information about cookies and how we use them, please read our Cookies Notice.

Does Howmarkets Express Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers’ personal information to others.

  1. We may need to share your personal data with third parties for the following purposes:
  2. Sale of products and services: To deliver products and services purchased on our marketplace from third parties, we may be required to provide your personal data to such third parties.
  3. Working with third party service providers: We engage third parties to perform certain functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, providing marketing assistance, processing payments, transmitting content, assessing, and managing credit risk, and providing customer service.
  4. Business transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information may be transferred together with other business assets.
  5. Detecting fraud and abuse: We release account and other personal data to other companies and organizations for fraud protection and credit risk reduction, and to comply with applicable law.
  6. When we share your personal data with third parties we:
  7. require them to agree to use your data in accordance with the terms of this Privacy Notice, our Privacy Policy and in accordance with applicable law; and
  8. only permit them to process your personal data for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes.

International Transfers

We may transfer your personal data to locations in another country if this is permissible pursuant to applicable laws in your location. There are inherent risks in such transfers.
 
 In the event of international transfers of your personal data, we shall put in place measures necessary to protect your data and ensure the same level of protection available in the country of data origin. We shall continue to respect your legal rights pursuant to the terms of this Privacy Notice and applicable laws in your location.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We have put in place security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered or disclosed.

  • We work to protect the security of your personal information during transmission by using encryption protocols and software.
  • We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
  • We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
  • In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
  • We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
  • It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your Howmarkets Express account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

 

 

What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, and purchase history in the “Your Account” section of the website.

What Choices Do I Have?

  1. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
  2. Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to access, correct or erase your personal data, object to or restrict processing of your personal data, right to ask that we transfer your personal data to a third party, and unsubscribe from our emails and newsletters. 
  3. Where you wish to permanently delete your data from our website and other applications, you can choose the option of closing your account. You can close your account by clicking on this link and following the instructions. Once your account is closed, all products and services that you access through your account will no longer be available.
  4. We can refuse to accept your request where it is unreasonable or where you have failed to provide additional information necessary to confirm your identity. 

If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our Howmarkets Express Services also include settings that provide you with options as to how your information is being used.

Conditions of Use, Notices, and Revisions

If you choose to use Howmarkets Express Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Howmarkets Express, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

 

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